The British Insurance Awards

Lives. Restored.

They’re not just claims.

They’re people. They’re family.

For over 75 years, Crawford has solved the world’s claims handling challenges and helped businesses keep their focus where it belongs – on people.

• Loss Adjusting
• Managed Repair
• On-demand Services
• Catastrophe Support
• Third Party Administration

Thoughtful experts with intelligent solutions

From the industry’s first and largest gig economy platform to predictive analytics, virtual reality, artificial intelligence, and more – Crawford’s unique combination of technology with industry-leading expertise delivers value to our customers and our industry.

Contact: Caroline Poppleton       

Email: [email protected]            

We’re Ageas and we’re open for business. Our brokers know us as one of the UK’s largest insurers. Reliable, ready to trade, and trusted by over five million customers for their personal and commercial cover. At The British Insurance Awards 2019, we’re privileged to be sponsoring the Diversity Award, recognising a business that’s embracing the principles of diversity within their operations.

That sense of inclusivity is prevalent in every aspect of our work at Ageas too, and feeds our approach: we’re the insurer that works hard for you and with you – we’re an all-round business, open-minded and hungry to trade. We love working with forward-thinking brokers who want flexible, bespoke deals built around them – whether be in commercial lines, fleet, niche, personal lines or schemes. You’ll love our agile approach, where everything works around your requirements – as well as your customers’ needs.

We’re also proud to be on the shortlist for four British Insurance Awards ourselves; General Insurer of the Year, Personal Lines Insurer of the Year, the Customer Care Award and The Best of Best Insurers Award. We hope you have a fantastic night - we look forward to seeing you there!

Arc Legal Assistance is a leading provider of Legal Expenses Insurance in the UK and Republic of Ireland.

We manage over 15 million Legal Expenses Insurance policies and write in excess of £20 million NWP. We handle over 20,000 new Legal Expenses Insurance claims a year. 

Our products are distributed in partnership with insurance companies, brokers, financial institutions and affinity groups.

We work with leading UK law firms operating a unique business model which allows greater underwriting cost control and an improved customer claims experience. We do not generate revenue from claim commissions and do not provide ‘off the shelf products'.

We are innovators within the Legal Expenses market, continually developing our product offerings and service delivery to provide best in market Legal Expenses solutions to our clients and their customers.
Arc Legal Assistance is a leading provider of Legal Expenses Insurance in the UK and Republic of Ireland.

Arc Legal Assistance is an AmTrust Financial Company.

Auto Windscreens is a leading UK vehicle glass repair and replacement provider that prides itself on delivering an excellent service to insurance partners via its honed technical expertise and high-quality customer journey.

Through its dedicated 24/7 contact centre, a network of 60 sites and a 300-strong mobile fleet, the company’s offering is designed to ensure a smooth and convenient claims experience for all parties.

Driven by innovation, Auto Windscreens recently introduced real-time management information and has just upgraded its impressive service management software. These advancements complement the company’s technician tracking capabilities, pre- and post-work video vehicle inspections and an evolving Advanced Driver Assistance Systems (ADAS) recalibration solution.

The business’ customer satisfaction rate consistently sits above 95% and on independent review site, Reevoo, 98% of those who used Auto Windscreens stated that they were happy with the service received.

BNP Paribas Personal Finance has supported insurance brokers and intermediaries for 20 years, providing innovative and competitive premium funding solutions. We offer stability and reliability to the insurance market, as a wholly owned subsidiary of BNP Paribas, one of the largest and financially stable banking groups in the world.

Our significant investment in technology in the last two years has transformed our proposition allowing us to provide market leading real time integration with live rates, creating considerable  disruption in the premium finance market.  

Contact us to find out how you can join other brokers who have switched their premium finance provider . We will work with you to understand your business model and design our finance solutions to your needs.

[email protected]
07747 455 146 

The Carpenters Group is one of the UK's leading providers of insurance and legal services. We work in partnership with a number of insurers, brokers and MGA's to deliver a variety of fully outsourced claims solutions. Our team has grown to approximately 1000 staff across five locations throughout the UK. We have sites in Liverpool, Leeds, Birkenhead, Haywards Heath and Glasgow.

Our team's insurance experience combined with our legal expertise gives us the size, scale and strength to successfully work in partnership with any insurer or broker. Our long-standing relationships are testament to the quality of our service. Our focus is always on the customer and ensuring their claims journey consistently exceeds expectation.

The Chartered Insurance Institute is the professional body dedicated to building trust in the insurance and financial planning profession. Our strapline Standards. Professionalism. Trust. embodies our commitment to driving confidence in the power of professional standards: competence, integrity and care for the customer. We deliver that commitment through relevant learning, insightful leadership and an engaged membership. 

Our 125,000 members commit to high professional standards by maintaining continuing professional development and abiding by our Code of Ethics. The Chartered Insurance Institute is proud to be a member of the Chartered Body Alliance and the Institute for Global Insurance Education

The Chartered Institute of Loss Adjusters (CILA) is a globally recognised membership organisation for claims professionals. The Institute sets the professional and ethical standards for those who work in the handling of claims through its qualification framework and guide to professional conduct.

The CILA has over 4,500 members worldwide which includes over 1,000 Chartered Loss Adjusters. The specialist knowledge and expertise held by Chartered Loss Adjusters is recognised and respected throughout the insurance industry.
www.cila.co.uk

With over 40 years' experience in the industry, we are the pioneering provider of premium finance.

Close Brothers Premium Finance work with 1,700 brokers across their 2,000+ offices, helping more than 2.4 million businesses and customers spread the cost of their insurance premiums.

We have the financial stability to offer our customers the best products, and we share their traditional merchant banking values based on service and integrity.

Join us at stand 9 for more details on our Payment Services solution, which enables brokers to offer pay-in-full payment options to their customers alongside premium finance - providing greater choice and flexibility. Speak to one of our Sales Trainers for more details on how our CPD accredited six-stage training programme can help your sales teams deliver premium finance.

Tweet us @CloseBrothersPF
Email us: [email protected]
Find us: www.closebrotherspf.com

CoreLogic® is the largest provider of property information, analytics, and property-related risk management services in the world. The CoreLogic | Symbility platform provides insurance carriers and vendors with the industry’s most modern and collaborative technology, allowing them to keep information moving between the people that need it while delivering the digital experience property owners expect and deserve in the event of a loss. As the only claims and underwriting platform that allows carriers to plug in the Insurtech solutions that make the most sense for their business, CoreLogic is Powering Trusted Property Moments™ for carriers, today, tomorrow, and for years to come.

CRIF Decision Solutions Ltd., a CRIF Group company, provides cyber risk solutions, consumer profiling and information services for the UK insurance industry to support decision management and fraud prevention. It is also the outsourcer appointed by Claims Portal Ltd. to operate the RTA, EL and PL portal. CRIF Decision Solutions Ltd has been supporting the UK insurance industry for over 20 years and is a provider of the Claims and Underwriting Exchange Register (CUE).
CRIF is a global company specialising in the development and management of credit bureau services, business information systems and credit solutions. Established in 1988 in Bologna (Italy), CRIF has an international presence, operating over four continents (Europe, America, Africa and Asia).
CRIF is the leading provider in continental Europe of banking credit information, one of the key players worldwide providing integrated services and solutions for business & commercial information and credit & marketing management, and is included in the prestigious FinTech 100, a ranking of the leading global technology solution providers to the financial services industry.
Over 6,300 banks and financial institutions and more than 55,000 business clients use CRIF services in 50 countries on a daily basis. www.crif.co.uk

Crowe’s UK consulting team combines deep industry experience and specialised expertise in risk management and governance with innovative thinking. Our pragmatic, progressive and empowering approach enables us to work with you to master data, build resilience, deliver transformation and enhance your strategy in a way that optimises decision-making and creates lasting value.

Since 2003, CyberScout has protected consumers, businesses and institutions alike against hackers, thieves, and human error. We provide unrivaled solutions that deliver valuable identity theft protection and education, proactive protection services and swift and appropriate data incident response for more than 17.5 million households and 770,000 businesses.

Our services are provided globally through more than 660 client partners that include 16 of the top 20 U.S. property and casualty insurance carriers, six of the top seven Canadian insurers, major credit unions, banks and numerous Fortune 500 companies. Our longstanding reputation, industry expertise and scalable approach offer businesses and their customers a trusted ally for:

• Identity Management

• Breach Education, Preparation, Response and Remediation

• Fraud, Credit and Reputation Monitoring

• Cyber Security and Data Privacy Consulting

DAC Beachcroft is a leading international law firm.  We help clients achieve success through providing bespoke solutions tailored to their specific needs. We’re a broad-based commercial firm with expertise across many sectors. With offices around the world our global network meets the evolving needs of our clients. Being easy to engage with means we build strong relationships that deliver high quality advice in sophisticated, customised and creative ways … one client at a time.

Since its inception in 1957, Enterprise Rent-A-Car has developed into an internationally recognised brand with more than 7,900 neighbourhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France and Spain. Recent expansion has also seen the introduction of the Enterprise brand throughout the rest of Europe and customers are now able to enjoy a seamless network of Enterprise locations throughout more than 40 countries in EMEA and over 90 countries worldwide.

Specialising in the provision of replacement vehicles and courtesy cars that are relied upon in the event of an accident, Enterprise also provides daily and weekend rental for private or business use. In the UK alone, Enterprise operates in excess of 100,000 vehicles through a network of over 470 fully-staffed branch locations and 5,000 employees.

Enterprise has the largest branch network in the UK and an extensive range of vehicles and services offering car club, exotic car hire, van hire and specialised vehicle needs including temperature-controlled vans and accessible minibuses. With its extensive network, fleet and range of services, Enterprise is the largest transportation solution provider in the world.

As a privately owned company, Enterprise prides itself on its ability to react quickly to changes and challenges in the market. This flexibility, together with a continuous focus on innovation and growth through service excellence, means Enterprise has the strength and adaptability to succeed, no matter what the market conditions.

Through this approach Enterprise has established itself as a true business partner across the insurance sector. By constantly reviewing the needs of the market, Enterprise continues to develop new and innovative mobility solutions to better support the needs of its customers.

FM Global is a mutually owned insurance company with nearly two hundred years of experience in creating engineering based solutions for its policyholders. Representing many of the world's largest multinational companies FM Global believes that the majority of loss is preventable. FM Global partners with its clients to help them better understand and mitigate the physical and non-physical risks to their operations. With a 1,600 acre research campus, FM Global dedicates its scientific research capability, engineering expertise and capital, to create comprehensive, cost-effective solutions, which combine both loss prevention improvements and insurance protection. These solutions aim to improve our clients' resilience and ability to recover from a loss, leading to long-term earnings stability and competitive advantage.

Kennedys is a global law firm with particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims. Insurance claims and coverage expertise is deeply ingrained in every Kennedys office globally. Our lawyers provide a range of specialist legal services to insurers and reinsurers, corporates, healthcare providers, public sector bodies and other organisations, for all lines of business, delivering straightforward advice even when the issues are complex.

As your business and the industry around you changes, you need a law firm that will help you think ahead. We’re a fresh-thinking firm, and not afraid to bring new ideas to the table beyond the traditional realm of legal services. We support our clients, beyond the law. By providing clients with innovative products and invaluable resources, we empower them to achieve great things, even when we’re not in the room.

Kennedys is committed to supporting and developing young talent in the insurance industry - helping to nurture the sector’s future leaders; its Rising Stars.

kennedyslaw.com

LexisNexis Risk Solutions is a leader in providing essential information that helps insurance providers predict, assess and manage risk.

Combining cutting-edge technology, unique data and advanced scoring analytics, we provide products and services that address evolving client needs in the risk sector while upholding the highest standards of security and privacy. Our insurance solutions assist insurance providers with automating critical workflow processes to reduce expenses, improve service and position customers for growth.

We enable personal and commercial lines insurance providers to increase profitability, minimise exposure and optimise pricing.

Brokers are at the heart of our business.  As a leading personal lines insurer in the UK, we’re thrilled to be sponsoring the Personal Lines Broker of the Year award at this year’s BIA's and wish everyone good luck!

Our ambition is to be best loved by our brokers and their customers.  We strive to build trust and valuable relationships with all of our broker partners, and work in partnership in building products and developing service solutions.  Furthermore, we’ve reached new heights in personal lines with the addition of our LV= Broker Clear products – designed to help you meet the needs of your customers today and in the future.

About Markerstudy Group

Markerstudy Group of Companies is a privately-owned UK organisation headquartered in Kent and employing over 3,000 employees. Established in 2001, it has been recognised as a Best Company to Work For in the UK at The Sunday Times Best Companies Awards for five consecutive years and was a Top 5 company in 2017 in the Best Big Companies category.

In 2018 it developed the largest MGA in the UK, Markerstudy Insurance Services Limited, supporting over 1,000 broker partners and more than 1.5 million policyholders with a wide variety of insurance products.  

The group’s portfolio includes the Markerstudy Retail and Affinity division, Auto Windscreens, VisionTrack, Vision Vehicle Solutions Limited, as well as Markerstudy Direct Limited, operating brands Geoffrey Insurance Services and Zenith Direct.

With a 300-year heritage, RSA is a multinational quoted insurance group. RSA operates three core business segments: Canada, Scandinavia and UK & International; and has the capability to write business in over 100 countries. RSA has around 12,200 employees with net written premiums of £6,470 million in 2018.

Optal is re-inventing how payment processes work across complex industries. By stripping payment processes of their customary inefficiency, Optal helps companies boost profitability across a growing number of sectors around the world. Optal issues Mastercard branded payment products, driving its focus on developing and bringing to market, game-changing payment solutions.

Verisk Analytics (Nasdaq:VRSK) is a leading source of information about property/casualty insurance risk. Drawing upon unique data assets and deep domain expertise to provide innovative solutions that are integrated into customer workflows. We help our customers serve their customers better by helping them improve their own quality, productivity and timeliness across their functions such as: product development, compliance, rating, marketing, underwriting, claims, fraud, loss control, portfolio balancing, risk transfer, analytics, economic forecasting, weather, CAT modeling and more. https://www.verisk.com/insurance/